How do I change the shipping address (or other details) of my order?
You can change the details of your order, including the shipping address, via the Order Status page that you've received via email after getting the order placed (please check both your inbox and spam folder).
Still, if the order has already been shipped, you must contact the carrier and ask them to make this change - the carrier is also specified in the Order Status page:
DHL
- Access DHL Contact Center.
- Choose your country from the list.
- You'll find the contact info on that page.
UPS
- Go to UPS.com.
- Scroll down to the bottom of the page and click on "Help and Support Center".
- Scroll down to the bottom of the page and you'll find the phone contacts for your country.
DHL eCommerce (USA only)
- Phone: +1 317 554 5191
8am - 9pm Monday to Friday
Closed on Saturday, Sunday and Public Holidays - Email: track@dhl.com
FedEx (USA only)
- Phone: +1-800-463-3339
24 hours a day, 7 days a week - Submit a ticket
USPS (USA only)
- Phone: +1-800-275-8777
24 hours a day, 7 days a week - Email: fast@usps.gov
Canada Post (Canada only)
- Phone: +1-800-267-1177
- Submit a ticket
- Where can I purchase a Findster product?
- Where can I purchase Findster extra modules / accessories?
- I've received new modules as a replacement. How do I pair them?
- What countries do you ship to?
- How can I track my order?
- How do I change the shipping address (or other details) of my order?
- My order hasn't been delivered / is lost
- What are the shipping costs?
- What payment methods do you accept?
- When will my card be charged?
Have more questions? Contact Us