My Findster Duo+ Guardian/Pet's LED is flashing a solid blue light
If the Guardian or the Pet module from your Findster Duo+ kit started flashing a solid blue light, that means the Firmware updating process was interrupted.
There are two ways of solving this issue:
Using the charger
- Plug the module into the charger and let it charge for 2 seconds.
- Unplug the module.
- The module should be revived.
After completing these steps, make sure you perform the Firmware update and that it is successfully completed.
Using the Findster App
- Be sure your module is not plugged to the charger.
- Connect your smartphone to the internet, as well as the Bluetooth.
- Access Profile.
- Tap on the three-dot button in the top right corner of the screen.
- Select Troubleshoot.
- Select Start to revive the module.
- If the problem persists, please go to Menu ▶ Feedback ▶ Report a problem ▶ Report request by support agent.
After completing these steps, make sure you perform the Firmware update and that it is successfully completed.
- Disabling battery optimization on Android smartphones for Findster Duo+
- I cannot pair a Findster Duo+ module
- My Findster Duo+ Guardian/Pet module has lost connection
- My Findster Duo+ Pet's GPS position is not accurate in the Map
- My Findster Duo+ map is blurry/outdated in my area
- Offline map is not loading for Findster Duo+
- My Findster Duo+ Pet's position is taking too long to update
- My Findster Duo+ module is unresponsive / doesn't charge
- Battery life is draining too fast on my Findster Duo+ Pet module
- The Findster App is draining a lot of battery from my smartphone
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