My Findster Duo+ Guardian/Pet's LED is flashing a solid blue light

If the Guardian or the Pet module from your Findster Duo+ kit started flashing a solid blue light, that means the Firmware updating process was interrupted.

There are two ways of solving this issue:

Using the charger

1. Plug the module into the charger and let it charge for 2 seconds.
2. Unplug the module.
3. The module should be revived.

After completing these steps, make sure you perform the Firmware update and that it is successfully completed.

Using the Findster App

1. Be sure your module is not plugged to the charger.
2. Connect your smartphone to the internet, as well as the Bluetooth.
3. Access Profile.
4. Tap on the three-dot button in the top right corner of the screen.
5. Select Troubleshoot.
6. Select Start to revive the module.
7. If the problem persists, please go to Menu ▶ Feedback ▶ Report a problem ▶ Report request by support agent.

After completing these steps, make sure you perform the Firmware update and that it is successfully completed.