How can I contact Findster support?

Please send us your messages by filling out our Contact Form. In our support software, a support ticket (= email thread regarding a certain topic) will be created, and both you and our support team should always reply to that same email conversation in order to update it, making it easier to follow.

Physical Address

Findster Technologies has offices in San Francisco, US, and Oporto, Portugal.

US Office
479 Jessie St
San Francisco
CA 94103
USA

Portugal Office
Rua Sá da Bandeira 651, 4º esq.
Porto
4000-437
Portugal

Phone line

In order to respond as thoroughly and correctly to all customers, we do not provide phone support.

The first reason has to do with the vast majority of issues that we support, which require research, testing, or being reported to the development team for resolution. It would be impractical to be on the phone for 40 minutes with a customer, preventing us from supporting other customers.

Secondly, this is the only way to keep all the communications we do on record. This is useful for us, because it allows us to see the history of emails that we added, and the answers we gave you, and even more easily identify your account, but it is also very useful for you, to keep our responses in the your email, to consult whenever you want.