Wrong activity data

Please check this article if your Findster Duo+ Pet module is reporting wrong activity data.

These are the main reasons why you might be getting wrong activity data:

• The module is loosely attached and it moves on the collar as the pet runs, causing its sensors to register innacurate or plain wrong activity data.
• Your pet's profile has wrong data regarding the age, size and weight, causing our activity tracker to wrongly calculate their activity.
• If you're not even getting any activity data, that's because the Pet module is not close to your smartphone. Although the activity keeps being tracked, you'll only be able to check its stats when the Pet is close to your smartphone, allowing it to download all data collected until then.

If you're still unable to solve this, please report this problem.

▶ Useful articles:

• Using Findster Duo+ pet activity tracker
• Completing your Pet's profile
• Attaching/removing the Pet module to/from a collar 🎥