If you are unsatisfied with your purchase from getfindster.com for any reason, you have 30 days from the date of delivery to request a full refund. You may return any product (as defined below) purchased on getfindster.com in accordance with the terms below.
To qualify for a refund, all the following conditions must be met:
- A return authorization form must be requested from our Customer Care Team within 30 days of the delivery date. To request a return authorization and instructions on how to proceed with a return, please email us at firstname.lastname@example.org.
- You must return the Product to Findster to receive a refund. Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.
- The return must be done with the shipping label provided by Findster.
Additional terms and conditions
- All refunds will be processed via the same payment method used to make the purchase.
- Shipping, processing, handling charges, and taxes paid (such as state, customs, or VAT) are not refundable.
- All shipping charges related to the return will be discounted from the amount refunded and you assume the risk of loss or damage to the returned Product(s) while in transit back to Findster.
- If you return a product to Findster (a) without the shipping label provided by Findster or (b) without all parts and accessories originally included with your purchase, Findster retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher.
- If you purchased a Findster product from a third party, such party will provide information about eligible returns.
- Refunds will be processed and paid within 2 weeks of Findster’s receipt of Product.