Findster Duo's range goes up to 2 miles (3.2 kilometers). However, the surrounding environment may influence the modules' connection and the GPS accuracy.
Findster Duo's "range" mainly refers to the distance between the Guardian and the Pet modules. The Guardian needs to be close to the smartphone, so you can keep it attached to your clothes or simply carry it in your pocket. Please note that the following information also concerns Findster Duo's positional accuracy and update frequency, and therefore influences the features which depend on GPS: GPS fences, radar and share.
Type of communication / estimated range
- Smartphone ↔️ Guardian module: communication via Bluetooth, within 5/10 yards (5/10 meters).
- Guardian module ↔️ Pet module: communication via MAZE technology (using radio frequency), within 2 miles (3.2 kilometers).
- No internet or cell coverage are needed to perform tracking.
Here is some important information about how Findster Duo works and what you should expect on different use cases:
Open space areas
In open space areas with absence of obstacles, like beaches, national parks or urban squares:
- The modules will hold their connection with ease, and you may even be able to go further than the 2-miles (3.2 kilometers) estimate.
- The GPS accuracy will be great.
Very dense areas
In very dense areas with a high amount of obstacles, like impenetrable forests or very crowded urban environments:
- The connection between the modules won't be the best, which can result in a few drops (they'll keep trying to reconnect with each other automatically, if this happens - you can also restart the Guardian module, forcing it to reconnect with the Pet(s). You'll still be able to track your pet(s), but the obtainable range may decrease.
- The GPS accuracy may be affected, so your Pet(s) can appear slightly out of position.
- However, if you're using Findster Duo in a forest or hill that's not very dense, you'll be able to track your pet(s) without issue.
Findster uses GPS technology, and due to this technology’s limitations, the system is not meant to be used indoors (as is the case with any other tracking system that uses GPS). Regardless, the following information may be useful:
- Regarding the connection, if one or all the modules are indoors, either Guardian or Pets, their connection won't be too affected. However, if the walls are very thick, there may be some connection drops. Given this, in most of cases, you'll be able to be indoors along with your smartphone and Guardian module and track a Pet that might be outside.
- Regarding the GPS accuracy, if the Pet is indoors:
- In certain circumstances it can be accurate, for example if the pet is in a top floor with big windows and thin walls - because the Pet module's GPS might still be able to acquire position.
- On the other hand, if the pet is in a basement or in a room with very thick walls, the GPS signal will get blocked, so the connection probably won't be very accurate - or the Pet module may not even be able to acquire position. In these cases, the best course of action is to create a GPS fence around the house - you'll receive a notification if your pet breaches the fence, because they'll start to be tracked as soon as they're outdoors.
Very cloudy weather
Very cloudy weather may also decrease the GPS accuracy, as clouds represent an obstacle to the GPS signal.