Findster Help Center
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Start using Findster Duo+ following these instructions.
1. Unboxing Findster Duo+
2. Quick setup: pair and connect your modules 🎥
3. Charging Guardian and Pet modules
4. Turning on/off Guardian and Pet modules
5. Completing your Pet's profile
6. Attaching/removing the Pet module to/from a collar 🎥
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GPS Tracking & Maps
Learn how to use the GPS features of Findster Duo+ GPS pet tracker.
The connection range and GPS accuracy I should expect
How to update the GPS data
How to change the map type
How to save maps for offline use
How to access my pet's history
How to find my pet using the Radar 🎥
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Activity Tracking & Leaderboards
Learn how to use Findster Duo+'s Activity tracker and understand how Leaderboards and Badges work.
Using Findster Duo+ pet activity tracker
Switching between Live Tracking On/Off
Syncing my pet's activity data
Understanding the pet's activity data
Having trouble with your Findster Duo+? Fear not, we've got you covered!
Contact Findster to report a bug/problem
Disabling battery optimization on Android smartphones
I cannot pair the Guardian/Pet module
My Guardian/Pet module has lost connection
My Pet's GPS position is not accurate in the Map
Map is blurry/outdated in my area
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Orders & Shipping
All you need to know about your order and our policies.
Where can I purchase a Findster?
Where can I purchase extra modules?
Where can I purchase Findster accessories?
I've received new modules as a replacement. How do I pair them?
What countries do you ship to?
How can I track my order?
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Find out the answers to the most Frequently Asked Questions about Findster Duo+.
What is Findster Duo+? 🎥
How does Findster Duo+ work?
How can I contact Findster support?
What are Findster Duo+'s main advantages/features in comparison with other GPS pet trackers?
Why do I need a Guardian module?
Is Findster Duo+ really free of monthly fees?
See all 28 articles